Sustainable change takes craft.
Most consultancies arrive with the answer already written.
That’s not how we work.
We start every engagement with Illuminate — a deep diagnostic phase that gets under the skin of your organisation before anything else. What we find shapes everything that follows.
From there, we draw on a five-phase framework, going as deep as the brief requires.
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Uncover what’s really happening within your business; its strengths, blind spots, and barriers to change.
Services include:
Employee Wellbeing/DEI Diagnostics and Surveys
Mission, Purpose & Values Audits
Stakeholder Mapping & Employee Listening
ESG Baseline & Readiness Reviews
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You’re part of the process. We keep communication open and decisions shared—no black boxes or surprises.
Services include:
DEI Strategy Development
Purpose & Values Workshops
ESG & B Corp Strategy Development
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Integrate your culture and impact strategy into operations, policies, and communications, supported by clear governance and ownership.
Services include:
B Corp Certification Accountability
Operational Design & Process Optimisation
Employee Engagement Strategies
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Engage your stakeholders with your purpose and progress.
Services include:
Internal Communications & Employee Engagement
Employer Brand & EVP Development
Stakeholder & Media Strategy
Crisis & Reputation Management
Training & Leadership Coaching
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Keep momentum and accountability. Track progress, report results, and strengthen governance so your culture change endures and evolves with growth.
Services include:Impact Measurement Frameworks
DEI Progress Tracking & Benchmarking
ESG Reporting & B Corp Recertification
Ongoing Internal Comms & Advisory Support
RECENT WORK
CLIENT
WORK
B Corp Certification & Operations Project
YEAR
2025
We began with a full review of the B Corp application — identifying missing evidence, scoring opportunities, and the key areas needing attention ahead of analyst review.
From there, we provided strategic guidance on improving impact performance and aligning operations with B Corp requirements, increasing scoring potential without losing sight of what the certification actually means.
We developed tailored policies and operational frameworks to strengthen compliance, improve accountability, and support long-term impact. We built these around how the organisation actually works, not a generic template.
Finally, we delivered a structured handover with practical implementation guidance, so the team could embed changes confidently and maintain momentum long after certification.
CLIENT
WORK
DEI Programme Review
YEAR
2025
We started by getting under the skin of the organisation — reviewing existing DEI data, speaking with internal practitioners, and holding confidential conversations with people across the business, including senior leaders. Understanding the sentiment of the team was as important as reviewing the strategy itself.
From there, we conducted a thorough review of Kindred's processes, policies, and initiatives: from hiring and career progression to data collection and management training, assessing what was working, what wasn't, and why.
We delivered a detailed report on findings, grounded in both industry best practice and psychological research on long-term behaviour change. Not just a list of recommendations, but a clear picture of where Kindred's DEI efforts were landing and where meaningful iteration was needed.
For an agency that was already ahead of most (reporting openly on pay gaps and DEI progress) the work wasn't about starting from scratch. It was about making sure the foundations were as strong as the ambition.
Let’s chat
Book a call with us to explore your challenges, ambitions, and opportunities for greater impact and recognition.
We approach every conversation with curiosity and a genuine understanding of the unique challenges businesses face today. This is a thoughtful, no-pressure space designed to bring strategic clarity, fresh perspective, and direction to your impact goals.